Our Method

• 1. Property Survey

  Survey the property via either in-person, video call, or floor plan. The best cable grade is selected for the system, the best Wireless System is selected for the coverage and estimated device totally. Cable containment options are also given at the point of survey. Extras for your networking system can be offered, you might want these, you might not!

• 2. Quote 

  Quote is sent over by next business day. Your quote will then be sent via email to the email address that has been provided.

• 3. Deposit

  Deposit received for 50% of the total installation. Funds are waited to be received before booking in the installation to our engineer’s schedules. Equipment and parts are ordered for your installation. Payments are collected via online card payment (fee applies), direct debit, or BACS.

• 4. Installation schedule

  Installation scheduled with our engineers – all survey notes and information previously discussed. Engineers schedule generally has a 14-day booking in date from the day of deposit payment.

• 5. Reminders sent

  Reminders sent before your installation. The reminder is sent one week before the installation – There is no fee if the date is changed at this point for the installation. The reminder is sent one day before installation. There is a charge payable of £150+VAT for a date change one day before the booking

• 6. Complete Installation

  Smart Wi-Fi engineers complete the installation of network cables on your property. Then the mounting and commissioning of your Wireless Access Point to give you full coverage as per the survey. The cable routes used would be ones previously mentioned or advised on the day.

• 7. Connected

  Get connected. After the installation is complete, we will then give you access to your Wi-Fi System Dashboard and is accessed via an app for Android/iOS or a web link. You will be provided with a web link, username & password. Here you can view your new Wi-Fi system.